Solutions / Balance Testing Equipment / Virtualis troubleshooting for clinicians
Virtualis troubleshooting for clinicians

Virtualis troubleshooting for clinicians

This quick guide provides solutions to common issues you may encounter with your BalanceVR system.
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VR headset

This quick guide will cover basic troubleshooting for the:

StaticVR or MotionVR force plates
Below, we will cover troubleshooting for the following:
VR headset loses WiFi signal
Not prompted to reset room boundary or the room boundary grid lines appear
Passthrough mode is activated
Slanted view in VR headset
Menus appearing inside the VR headset

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